Privacy Policy
This Privacy Policy explains how Wasatch Repair collects, uses, and protects the information you share with us when you request service, use our website, or communicate with us.
Information we collect
The contact information you give us (name, phone, email, and the service address), details about your equipment and the work you want done, and records of the service we provide. When you pay online, your card is handled by our payment processor; we do not see or store full card numbers. Our website also collects basic, non-identifying analytics.
How we use your information
To schedule and perform repairs, communicate with you about your service, send estimates and invoices, take payment, and keep records. If you opt in, we may also send occasional service reminders or promotions.
Marketing emails
We only send marketing or reminder emails to people who opt in. Every one includes an unsubscribe link, and we honor opt-outs promptly. Service messages about your actual repair (confirmations, invoices, receipts) are not marketing and are sent regardless.
How we share information
We do not sell your information. We share it only with the service providers that help us run the business, such as our scheduling and database software, email delivery provider, and payment processor, and only as needed to provide our service, or when required by law.
Data retention
We keep your information for as long as needed to provide service and to meet our legal, tax, and accounting obligations, then delete or anonymize it.
Security
We use reasonable measures to protect your information. No method of storage or transmission is completely secure, but we work to keep your data safe.
Your choices
You can ask us to review, correct, or delete the information we hold about you, and you can opt out of marketing at any time using the unsubscribe link or by contacting us.
Children
Our services are for adults and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The current version is always posted on this page.
How to reach us
Wasatch Repair, contact@wasatchrepair.com, (801) 709-4013.